Sprint 13 public beta surface

Partner growth without the trust debt.

Refairn helps SaaS teams recruit agents, train them, track verified customers, separate referral and support commissions, and protect every workspace boundary.

No MLM or recruitment commissions
Referral and support rewards stay separate
Customer data access is workspace-scoped
Every approval and payout action is auditable

Trust ledger

Acme SaaS Program

Active

Verified revenue

$42.8k

from attributed customers

Payable

$6.4k

past hold period

SLA health

97%

support responses on time

Risk flags

0

open disputes

Support rights changed

Agent support access was removed. Referral commission remains payable because acquisition value was verified separately.

1

Recruit

Invite vetted agents into one product-specific program.

2

Train

Publish resources, certifications, and approved claims.

3

Track

Attribute referrals, customers, support tickets, and SLA signals.

4

Reward

Release commissions only after real customer value is verified.

Built different on purpose

Not an affiliate toy. Not an MLM machine. A controlled partner operating system.

Business-controlled partner programs

Commission rules, training, approvals, support rights, and payout readiness stay under the SaaS company's control.

Agent workspaces with hard boundaries

Agents promote multiple businesses without leaking customers, resources, tickets, or commissions across workspaces.

Support that can earn trust

Certified agents can help customers, while restricted topics like refunds, account deletion, and financial records are escalated.

Referral and support rewards are separate

Removing support privileges never cancels earned referral commissions. The ledger reflects the actual source of value.

How it works

One loop. Four controlled handoffs.

Every handoff is scoped to the business workspace, backed by audit logs, and tied to the source of customer value.

01

Recruit

Invite vetted agents into one product-specific program.

02

Train

Publish resources, certifications, and approved claims.

03

Track

Attribute referrals, customers, support tickets, and SLA signals.

04

Reward

Release commissions only after real customer value is verified.