Business-controlled partner programs
Commission rules, training, approvals, support rights, and payout readiness stay under the SaaS company's control.
Refairn helps SaaS teams recruit agents, train them, track verified customers, separate referral and support commissions, and protect every workspace boundary.
Trust ledger
Verified revenue
$42.8k
from attributed customers
Payable
$6.4k
past hold period
SLA health
97%
support responses on time
Risk flags
0
open disputes
Support rights changed
Agent support access was removed. Referral commission remains payable because acquisition value was verified separately.
Recruit
Invite vetted agents into one product-specific program.
Train
Publish resources, certifications, and approved claims.
Track
Attribute referrals, customers, support tickets, and SLA signals.
Reward
Release commissions only after real customer value is verified.
Built different on purpose
Commission rules, training, approvals, support rights, and payout readiness stay under the SaaS company's control.
Agents promote multiple businesses without leaking customers, resources, tickets, or commissions across workspaces.
Certified agents can help customers, while restricted topics like refunds, account deletion, and financial records are escalated.
Removing support privileges never cancels earned referral commissions. The ledger reflects the actual source of value.
How it works
Every handoff is scoped to the business workspace, backed by audit logs, and tied to the source of customer value.
Invite vetted agents into one product-specific program.
Publish resources, certifications, and approved claims.
Attribute referrals, customers, support tickets, and SLA signals.
Release commissions only after real customer value is verified.